Refund Policy

Refund Policy

Your rights

As a consumer, you have rights when it comes to your data:

  • The right to be informed. Whenever we collect your data we will inform you of why it is being collected and how it is being processed.
  • The right of access. If you wish to see what information we hold on you, you may send us what is called a Subject Access request. We will require photocopies of two pieces of identification. We will respond within 30 days of receipt of your request. There is no cost to you in requesting to see your data, but please note that we reserve the right to charge you if you make subsequent requests. You can use the contact details below for a Subject Access Request.
  • The right to rectification. We offer the opportunity to amend your personal information by contacting us using the details below.
  • The right to erasure. If you wish to cancel all communications with us, we can anonymize or de-identify your data. Please contact us using the details below. Please make sure you inform us of all email accounts, profiles, names etc. that you may have used with us that you wish to erase.
  • The right to restrict processing. You can opt-out or restrict the processing of your data by:

Amending your cookie settings in your browser

When will my data be deleted?

We will store your personal data as long as is necessary for the purposes named in this Data Protection Declaration, especially for the fulfilment of our contractual and legal obligations. We may also store your personal data for other purposes if or as long as the law allows us to store it for particular purposes, including for defense against legal claims.



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